Returns & Exchanges
At Cubavera, we want you to be completely satisfied with your island-inspired style, which is why we offer a 60-day return policy for unwashed and unworn merchandise. Items must have all original tags attached to be eligible for a full refund to your original payment method.
Initiate Your Return
Visit our online Returns Portal and enter your order number and billing zip code to select the items you wish to send back.
Print Your Label
Follow the prompts to generate a prepaid UPS shipping label, which will be sent to your email address for easy printing.
Pack Your Items
Securely pack your items in their original packaging if possible, ensuring all original tags are still attached to the garments.
Ship and Track
Drop off your package at any authorized UPS location and keep your tracking number; your refund will be processed within 7-10 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing